Report a Lost or Stolen Card

Debit MasterCard

Protect your account if your Debit MasterCard® lost/stolen by letting us know immediately.

• Contact us during business hours at 419.625.9025
• After business hours, call 800.264.5578

Visa Credit Card

If your Visa® credit card has been lost or stolen, call 866.604.0381.

During weekends and after hours, you can call the Credit Union. There is a pre-recorded message with phone numbers you will need to report your card. Once reported, we will automatically issue you a new card and mail it to your home. You should receive this within 7-10 business days.