Member Testimonials 

VLFCU helped us manage our money so we could afford our retirement toy, a three-wheel Vanderhall Carmel Roadster!

– Lisa E.

My transmission completely went out with no warning which meant I was looking at a $3,000+ repair! Having one child with a medical diagnosis is hard enough, but we have three daughters with completely unrelated medical diagnoses requiring us to travel to different hospitals around Ohio. VacationLand Federal Credit Union came to my rescue! I placed a call to their loan officer and explained everything to them, and they went above and beyond to ensure I was taken care of! They were very empathetic, caring and so sweet through the entire process truly making me feel like family! They gave me hope and the light I needed to get through the dark tunnel I was going through feeling like I just couldn't handle anymore that life was throwing my way! Without them, I would be absolutely lost! Thank you, VacationLand on Hayes Avenue, for always being top-notch and the best at what you do! You made miracles happen that allowed me to get the new transmission so I can continue to take care of our miracles! I am forever grateful.

– Angie M.

Over the years, VLFCU has helped me save for emergencies. I’ve been able to use my savings to travel like my Mom always loved to do.

– Tammy K.

My best memory with Vacationland starts back in the fall of 2016. In the beginning of that year, I had lost my car in a T-bone accident and went without a car until August. It wasn’t until I worked at Cedar Point that a car on Foster Chevy's lot caught my attention. As I took steps to getting that car, out of 4 other institutions VLFCU took the chance to loan to me and finance my first car! I am forever grateful to VLFCU and continue to be satisfied knowing there is a team of people willing to help someone like me in true need. Thank you all!

– Rachal M.

I got behind on everything, and VLFCU worked with me until I got caught up!

– Felicia F.

Both of my daughters have had a Dollar Dog account since their first birthdays to save for college.

– Mara R.

I moved back to Ohio to be near my kids and grandkids. I beat cancer which is a huge milestone. I appreciate the kindness showed by those who work at VLFCU with handling my banking. It gives me more time to spend with my grandkids and making memories with them is what life is all about.

– Linda H.

Having the ease of quickly transferring money to another account allows me to better track spending for my daughter.
– Leanna H.

A couple years ago, I decided to expand my business to help the community. In 2017, I formed Cassel Care to work with individuals in the community that have special needs. Of course, I needed a business checking account. I decided to use VLFCU for my business because I had been a member at VLFCU since I was in high school. I have used VLFCU for auto, home and personal loans, so why wouldn’t I use them for my business?! Thank you VLFCU for being part of Cassel Care and its success. It’s great when a Credit Union can be part of building a small business in the community. I plan to use Vacationland Federal Credit Union for my next business expansion, hopefully in the near future.  

– Lisa C.

I'm retired now, and I like VacationLand because it takes all the worries about banking away. I went on my first cruise in March. It was amazing! And I didn't have to worry about money, because it was so easy to transfer funds between accounts.

– Anne D.

VLFCU helped me finance my education and use savings to help pay for college! I graduated from BGSU May of 2019 and recently moved to Columbus Ohio to take a Special Education teaching job at an elementary school.

– Kamryn H.

We took a nice long weekend getaway to the Canadian side of Niagara Falls! We used funds from our savings account for all our extras and fun excursions.

– Michele P.

Our favorite vacation is our permanent camper spot at the Jellystone National Park in Nova, Ohio. We’re able to save money throughout the year with zero cost checking accounts plus hassle-free help from the wonderful employees at VLFCU.

– Devon S.

With money we saved in our VacationLand bank account, we were able to have a great family vacation!

– Melissa S.

Thanks to VLFCU, we got a new SUV from Smiley Automotive. I love it so much!

– Lee V.

VLFCU kept us organized as we combined our accounts before our wedding. The staff was very helpful as we joined accounts. This eliminated so much stress as we paid for our wedding!

– Jessica S.

VacationLand helps keep my finances stable, so I was recently able to take a vacation to Punta Cana.

– Casey K.

VacationLand approved my auto loan, which allowed me to purchase my 1984 Camaro Z-28. WOW, what a car!

– Carl W.

My son had to have brain surgery because he had deadly seizures. Driving back and forth from hospitals and doctor’s appointments was taking a toll financially, and we decided to trade in our truck for a new car with better mileage. When everything else in life was completely out of our control and we felt completely defeated, VacationLand was able to help us alleviate a little bit of the stress and help us get a small amount of control back. Brendan is our survivor. Thank you for helping make it easier for us to get him back and forth to his appointments and surgery.

– Anthony H.

Our family has hosted three high school foreign exchange students over the last four years. We have tried to give them all a different experience and traveled to some great locations from Key West, Niagara Fall, to the Grand Canyon. We did this while using our VacationLand credit and debit cards the whole way without difficulties.

– Kirk B.

We were able to spend 10 days in London & Paris with my niece and her family who moved over there 2 years ago. VacationLand helped me make sure I had access to my funds with my credit card with minimal fees.

– Jennifer D.

Your credit union allowed me to purchase a car that has enough room for my growing family to fit in. Thank you so much for believing in me.

– Elizabeth M.

I found the right motorcycle for me and wanted to make it mine fast! I called my friends at VLFCU and was approved the very same day. It pays off to be a member and have decisions made locally.

– Bill

Being a first-time homebuyer, I was very nervous. Trisha at VacationLand Federal Credit Union made it very smooth and easy by walking me through everything.  VLFCU will definitely be my primary financial institution going forward.

– Harmony

As a local business owner, I believe the best business practice is to contract locally. When we were ready to start renovations for the Penn Station and Toft’s Dairy on Route 250, we contacted VacationLand Federal Credit Union to discuss financing. The results have been fantastic, satisfying both tourists and locals.

– Steve S.

Over the past couple of months I have been working with Samantha Brake on a mortgage loan. I walked into the office on Hayes Ave., after a not-so-great experience with another local business. Samantha took the time to listen to what I was looking for and help make that happen.

After a few long weeks of looking for a home to purchase, a seller finally excepted my offer. During that time Samantha was out of the office, so Trisha Dauch gladly stepped in and helped start this process for me.

Being a first time home buyer, I was nervous and a little scared – with Covid-19 going on I thought 'is now really the right time?'. Trisha called me and answered all of my questions.  Shortly after, Samantha came back and was on top of everything. Their communication every step of the way is what really impressed me.

I have been a member at Vacationland for several years and everyone I have ever worked with has been great, but going through this experience and process turned me from a happy customer to a raving fan. I appreciate you for building the team that you have!

Thank you from the bottom of my heart.

- Lindsay B.

To my total delight, I was able to open a CD at the Huron branch in under ten minutes. Shelly Liupold was efficient and professional as usual, while being friendly and holding an interesting conversation with me.

I truly appreciate the way I am treated by Vacationland's employees.

- Jose Suarez

I want to highlight three employees who are always so helpful and kind: Amy Wasem, Julie Musick, and Mary Jackson.

On December 1, my mother (who is 81) and I visited the credit union to find out what these "ScoreCard" and "Buzz Point" programs are about. We met with Mary, who called in Julie to help her. They both were so kind and patient in explaining it to my mother. They also showed me how to combine our accounts since I'm online and have a smartphone. I had over $375 in rewards points to spend, and I used it for Christmas gifts! Their kindness is appreciated.

- Lori Esposito

Recently, I had to have a foreign money transfer taken care of. I had no idea where to even start. I walked into the branch expecting more questions than answers, and I was fully prepared for the experience not to go smoothly. 

Believe it or not, it was the total opposite of what I was expecting. I cannot say enough about Chareese. She was SO helpful, and had the BEST attitude. She smiled the entire time I was there, and she put me at ease right away. I told her I was sorry to bother her with this unusual request, and she replied back to me "that is what I am here for". I was so appreciative of all her "above and beyond" gestures. Right down to taking care of a fax for me. 

I walked out of the branch with the biggest smile and such a sense of relief. I really wanted to go back inside and just give her a big hug. She definitely made my day. Thank you, Chareese.

- Shelby C.

“Frank and I have had great help from VLCFU since 1967 when Ellie Ritzenthaler helped us. We continue to have great help and support from the staff who are more like friends. Thank you VLCFU.”

- Pat Szekely

"I have been a member of VLFCU for over 10 years now. In the past few years, on the advice of my mother-in-law, I have checked into Buzz Points. I have used these gift certificates countless times at local shops and restaurants and redeemed hundreds of dollars at Berardi's Family Restaurant, Cornell Foods, Bassett's IGA, etc! I LOVE it when my Buzz Points accumulate! Thanks VLFCU!"

- Tish Keegan

“I have been with VacationLand since 1996 because of the service, the people, being local and doing community events.”

- Jeff Ferback

“VacationLand, your friendly smiles made me come in; your caring hearts won me over; and your helping hands have kept me to this day. Thanks!”

- Randy “Sonny” Dorsey

"Special shout out to Shelly Luipold at the Huron branch and Jami Andres at the Sandusky main branch for a great job on my new truck loan. It's great to be a VLFCU member." 

- Jim Ashton

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