To report a lost or stolen card, please call the number below that corresponds with the affected card(s):
Debit Mastercard® : 1.833.337.6075
Visa® Credit Card : 1.866.604.0381
With the VLFCU mobile app, you can turn your Debit Mastercard® and/or Visa® Credit Card off and back on again should you misplace it. Download the app today to take advantage of this feature!
To report unauthorized transactions, please call the number below that corresponds with the affected card(s):
Debit Mastercard® : 1.833.462.0798
Visa® Credit Card : 1.800.264.5578
In the event your card is closed due to lost/stolen, and or fraud, we will automatically issue you a new card and mail it to the address we have on file. You should receive it within 7 to 10 business days.