To report a lost or stolen card, please call the number below that corresponds with the affected card(s):

Debit Mastercard® : 1.833.337.6075

Visa® Credit Card : 1.866.604.0381

With the VLFCU mobile app, you can turn your Debit Mastercard® and/or Visa® Credit Card off and back on again should you misplace it. Download the app today to take advantage of this feature!

 

To report unauthorized transactions, please call the number below that corresponds with the affected card(s):

Debit Mastercard® : 1.833.462.0798

Visa® Credit Card : 1.800.264.5578

 

In the event your card is closed due to lost/stolen, and or fraud, we will automatically issue you a new card and mail it to the address we have on file. You should receive it within 7 to 10 business days.