We have seen an increase in scams where fraudsters impersonate our fraud department and make calls or texts appear as if they are coming from our legitimate phone numbers, a tactic called spoofing. Here’s how the scam works: You receive an unexpected call or text about a suspicious charge on your account. When you say ... Urgent Fraud Alert: “Spoofing” Scammer

App Login Enhancements Updates were recently made to the VLFCU mobile banking app, featuring a redesigned login interface along with behind-the-scenes improvements to security, performance, and stability. This update brings changes to the methods you use to sign into your account. What you need to know about this Update Face and Voice Authentication Changes 📢 ... Important Update: Mobile Banking App Login Enhancements

Changes Coming to How You Log Into Online Banking As part of an upcoming system update and to protect your information, we are making some changes to the online banking username and password requirements on Sunday, May 17th, 2026. THE DO’S AND DON’TS WHEN CREATING YOUR CUSTOM USERNAME Instead of your member number, you will ... Important Changes to Online Banking Password Requirements